Refund & Exchange Policy:
At Modesty&I, we're committed to providing a seamless shopping experience.
When it comes to refunds, the buyer needs to contact us within 3 days and the product must be returned in the same condition that it was received in, together with the original packaging. The buyer will need to cover the return postage fee. A nominal £3.99 delivery fee will be deducted from the total amount for the original postage fee.
For exchanges, the buyer needs to contact us within 3 days and the product must be returned in the same condition that it was received in, together with the original packaging. The buyer will need to cover the return postage fee. A nominal £3.99 delivery fee will need to be paid for the postage fee for the exchanged item.
Please note that our standard free delivery on all new purchases remains applicable, and this deduction is exclusive to product returns or exchanges.
Your satisfaction is our priority, and we're here to assist you. Feel free to reach out if you have any questions or require further assistance.